ABOUT US

Service above everything.

Our mission is to make travel an experience of excellence, efficiency, comfort and safety, both for airlines in need of ground handling services and for individual travellers.

INTRODUCTION

We have more than 30 years of experience in the sector.

Silver Service as a company is relatively young but boasts a team of professionals with more than 30 years of experience in the aviation and travel sector.

We have recently re-branded to align with current market demands and continue to offer professional services to both airlines and individual travellers.

We operate at all airports in the Canary Islands and have an extensive network of contacts and partners to offer the best possible experience to our customers.

OUR VALUES

Service

We provide a positive and satisfying experience for our customers through problem solving, courtesy and high-quality products and services.

Excellence

We strive for excellence in all our work. We implement continuous improvements in order to provide our customers with the best possible experience at all times.

Efficiency

We are decisive and fast. We achieve our goals effectively and with the best possible use of available resources.

HISTORY

What is Silver Service?

The term Silver Service dates back to the seventeenth century and the British royal court. It was initially used to refer to the silver cutlery used to dress the table and later to a specific way of serving and treating guests both from the royal court and aristocracy. Willingness to serve, excellence and sophistication were some of the characteristics of the service. Willingness to serve, excellence and sophistication were some of the characteristics of the service.

At our company, we have appropriated the concept and made it our own in order to offer professional travel services with the attention and care that has been lost within the sector over recent decades.

Our commitment is possible because we have the necessary human and technical resources to be able to carry out our work. It is the company’s priority to appoint qualified personnel who offer our customers a silver experience, which we define as excellence, efficiency, comfort and safety in all our work.

We believe that there is only one way to make our pledge a reality and that is to offer service. Service, for us, comes above everything else.